FAQs

Q: How can I make a reservation for a limousine?

A: Making a reservation with Suburban Limousine is easy! You can either give us a call at our customer service number, 630 400-2940 or conveniently contact us through our website.

Q: Are your drivers professionally trained?

A: Absolutely! Our drivers are highly trained professionals with extensive experience in providing safe and reliable transportation. They prioritize your comfort and satisfaction throughout your journey.

Q: Can I rent a limousine for special occasions like weddings or prom nights?

A: Of course! We specialize in providing limousine services for various special occasions, including weddings, prom nights, birthdays, anniversaries, and more. Let us make your event even more memorable.

Q: Do you offer airport transportation services?

A: Yes, we provide reliable and punctual airport transportation services. We’ll ensure you arrive or depart from the airport in style and comfort, taking away the stress of travel logistics.

Q: Are your limousines equipped with amenities?

A: Absolutely! Our stretch limousines are equipped with various amenities to enhance your experience, such as comfortable seating, entertainment systems, climate control, bottled water, and limited alcohol for charters.

Q: How far in advance should I book a limousine?

A: It is recommended to book your limousine as early as possible to secure your desired date and time. However, we do our best to accommodate last-minute requests whenever we can.

Q: Can I customize my limousine rental package?

A: Certainly! We understand that every occasion is unique. We offer customizable packages to meet your specific needs, whether it’s for one hour or a full day. Just let us know your requirements, and we’ll create a tailored package for you.

Q: Is there a minimum rental time for your limousines?

A: We do not have minimum rental times for point-to-point charters or airport runs, but if you need the car to stay with you the whole time, there is a 2-hour minimum on hourly charter rates. 

Q: What payment options do you accept?

A: We accept all major credit cards, including Visa, Master Card, American Express and Discover, debit cards, and cash. There is an additional fee of 3% on all credit card and debit card payments. Our aim is to make the payment process as seamless as